These Terms and Conditions (“Terms”) apply to purchases made through homzure.com.
homzure.com is operated by Changsha Qingzimei Technology Co., Ltd.
By placing an order through our website, you acknowledge that you have read, understood, and agreed that your purchase is subject to these Terms and any other applicable policies available on homzure.com.
Scope of These Terms
These Terms apply to products purchased through homzure.com.
Your purchase may also be subject to additional policies, including:
• Shipping Policy
• Return and Refund Policy
• Payment and Security Policy
• Privacy Policy
• Product Support and Warranty Information
Where applicable, these policies should be read together with these Terms.
Product Information
We make reasonable efforts to ensure that product descriptions, materials, dimensions, colors, finishes, images, features, prices, and availability information displayed on our website are accurate.
HOMZURE specializes in artistic home decorations, including:
• Artistic sculptures
• Decorative ornaments
• Home display pieces
• Creative design objects
• Decorative accessories
• Other artistic items
However, the actual appearance of products may vary slightly due to:
• Screen or display settings
• Lighting conditions
• Photography effects
• Manufacturing variations
• Material characteristics
• Surface texture differences
• Handmade or production differences
• Product updates or design improvements
Products featuring artistic textures, painted finishes, sculptural forms, decorative details, unique materials, or handcrafted elements may have slight variations in color, shape, texture, or surface appearance.
These variations are considered normal characteristics of artistic products and do not necessarily represent defects.
We reserve the right to correct errors, update product information, modify availability, or change website content when reasonably necessary.
If a significant error affects an order already placed, we may contact you to provide available solutions or cancel the affected product with an applicable refund.
Product Requirements
Certain HOMZURE products may include or require:
• Decorative components
• Display accessories
• Assembly parts
• Supporting structures
• Product-specific installation instructions
• Other accessories described on the product page
Customers are responsible for reviewing product information before purchasing or using the product.
Product structure, dimensions, materials, decorative elements, and assembly methods may vary depending on the specific item.
Unless specifically stated, HOMZURE does not guarantee that third-party accessories, replacement parts, or additional components will be compatible with every product.
Customers should carefully review product descriptions, sizes, materials, usage instructions, and care information before purchase.
Orders and Acceptance
After submitting an order, you may receive an automated order confirmation email.
This confirmation indicates that we have received your order but does not necessarily mean that your order has been finally accepted or shipped.
We reserve the right to refuse, limit, verify, or cancel orders when reasonably necessary, including situations involving:
• Payment authorization failure
• Suspected fraud
• Unauthorized payment activity
• Product availability issues
• Incorrect pricing or product information
• Shipping restrictions
• Duplicate or unusual orders
• Unauthorized resale concerns
• Abuse of promotional offers
• Legal or regulatory restrictions
• Other circumstances preventing reasonable order fulfillment
If an order is cancelled after payment has been successfully processed, we will issue a refund through the original payment method or another method permitted by the applicable payment provider.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible:
We will make reasonable efforts to assist before the order enters processing.
However, we cannot guarantee changes or cancellations after an order has entered:
• Processing
• Picking
• Packaging
• Fulfillment
• Shipping preparation
• Shipment
If your order has already been shipped, the applicable Return and Refund Policy will apply.
Pricing
Product prices on homzure.com are displayed and processed in United States Dollars (USD).
Prices may vary depending on:
• Product selection
• Product size or specifications
• Material or finish
• Quantity
• Destination
• Promotional eligibility
• Applicable taxes
• Shipping costs
The final amount payable will be displayed during checkout before completing your purchase.
We may update prices at any time for future purchases.
If a clear pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you or cancel affected orders before shipment.
Taxes and Additional Fees
Applicable taxes, shipping fees, and other order-related charges will be displayed during checkout where required or supported.
International orders may also be subject to:
• Import duties
• Customs fees
• Brokerage charges
• Clearance fees
• Local government or carrier charges
Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.
Please review our Shipping Policy for additional information.
Payment
Available payment methods will be displayed during checkout and may vary depending on:
• Customer location
• Device
• Order value
• Available payment services
By submitting payment information, you confirm that:
• You are authorized to use the selected payment method
• The information provided is accurate and complete
• You authorize processing of the applicable transaction amount
All transactions may be subject to authorization, verification, fraud prevention, and security checks.
For additional information, please review our Payment and Security Policy.
Promotions and Offers
HOMZURE may occasionally provide:
• Promotional pricing
• Discount codes
• Product bundles
• Limited-time offers
• Free shipping promotions
• Other promotional benefits
Promotional offers may include additional terms such as:
• Start and end dates
• Minimum purchase requirements
• Product exclusions
• Geographic restrictions
• Quantity limitations
• Customer eligibility
• Usage restrictions
Unless otherwise stated, promotional offers cannot be combined.
Discounts generally cannot be applied retroactively to completed orders.
Where permitted by applicable law, we reserve the right to modify, suspend, or end promotional activities.
Shipping and Delivery
Shipping methods, estimated delivery times, tracking availability, shipping costs, and related matters are governed by our Shipping Policy.
Unless specifically stated otherwise, all delivery dates or timeframes are estimates only.
Delivery may be affected by circumstances beyond our reasonable control, including:
• Carrier operations
• Customs processing
• Weather conditions
• Transportation delays
• Holidays
• Remote location delivery
• Local delivery conditions
Customers are responsible for providing complete and accurate shipping information during checkout.
HOMZURE artistic products may include delicate decorative structures, sculptural details, painted surfaces, fine materials, or fragile components.
We take reasonable measures to package products appropriately for transportation, but customers should inspect their orders immediately after delivery.
Returns and Refunds
Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return and Refund Policy.
Please contact us before returning any product so our customer support team can review your request and provide appropriate return instructions.
Nothing in our return process is intended to limit consumer rights that cannot legally be excluded.
Damaged, Defective, or Incorrect Products
If your HOMZURE product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible.
This is especially important for artistic decorations, sculptures, ornaments, and products containing delicate decorative elements.
We may request:
• Order number
• Clear product photos
• Outer packaging photos
• Inner packaging photos
• Shipping label photos
• A short video showing the issue
Please keep the product and original packaging until our customer support team completes the review.
Depending on the circumstances and applicable laws, available solutions may include replacement, refund, repair, or another appropriate resolution.
Product Use and Care
Products purchased from HOMZURE should only be used for their intended decorative purposes and according to:
• Product instructions
• Product specifications
• Care information
• Assembly guidelines
• Product warnings
• Product-specific recommendations
Artistic Decorations and Sculptures
For decorative sculptures, ornaments, and artistic display pieces:
• Handle products carefully
• Avoid strong impact or pressure
• Keep away from unstable surfaces
• Place products on suitable display areas
• Clean gently with a soft cloth
• Avoid abrasive cleaning products
• Follow product-specific care instructions
Decorative Details and Materials
Products containing painted surfaces, textured finishes, resin details, metal elements, glass-like decorations, or other artistic components should be handled carefully.
Please:
• Avoid unnecessary impact
• Avoid exposure to harsh chemicals
• Keep away from extreme temperatures
• Prevent prolonged exposure to direct sunlight when applicable
• Store properly when not displayed
Indoor and Outdoor Use
Unless a product page specifically states otherwise, HOMZURE decorative products are designed primarily for indoor display.
Avoid unnecessary exposure to:
• Rain
• Excessive humidity
• Extreme temperatures
• Direct sunlight for extended periods
• Strong chemicals or cleaning products
Any outdoor-use, waterproof, or weather-resistant statements only apply when specifically indicated for a particular product.
Product Dimensions and Natural Variations
Dimensions shown on homzure.com are provided for reference only.
Minor variations may occur due to:
• Manufacturing methods
• Measurement methods
• Product structure
• Material characteristics
• Production batches
Artistic products may naturally differ slightly in texture, color, shape, finish, or decorative details.
Product Warranty
Certain HOMZURE products may include limited warranty coverage where specifically provided.
If applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or warranty information page.
Warranty coverage is separate from statutory consumer rights.
Nothing in our warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.
Personal Use
Unless otherwise agreed in writing, products available through homzure.com are intended primarily for lawful personal decoration, home display, or gifting purposes.
Unauthorized commercial resale may be restricted when reasonably necessary.
Prohibited Activities
You may not use homzure.com or our purchasing systems for:
• Fraudulent transactions
• Unauthorized payment activities
• Abuse of discounts or promotions
• Manipulation of checkout systems
• Abuse of return or refund procedures
• Unauthorized resale activities
• Interference with website security
• Illegal or deceptive activities
We may take reasonable actions to protect customers, our website, our business, and payment systems.
Intellectual Property
Unless otherwise stated, website content including:
• HOMZURE brand materials
• Logos
• Product descriptions
• Images
• Graphics
• Videos
• Website layouts
• Design elements
• Original written content
is owned, licensed, or used by HOMZURE or Changsha Qingzimei Technology Co., Ltd.
Website content may not be copied, distributed, modified, commercially used, or reproduced without appropriate authorization, except where permitted by law.
Third-Party Services
HOMZURE may use third-party service providers for:
• E-commerce infrastructure
• Payment processing
• Order fulfillment
• Shipping services
• Customer support
• Analytics
• Advertising services
• Fraud prevention
• Security services
• Other technical services
Third-party services may be subject to their own terms and privacy practices.
HOMZURE is not responsible for independent third-party services that we do not operate or control.
Electronic Communications
By placing orders or contacting us electronically, you agree that we may communicate with you electronically when appropriate.
These communications may include:
• Order confirmations
• Payment notifications
• Shipping updates
• Tracking information
• Customer support responses
• Return or refund notifications
• Security notices
• Important service-related information
Marketing communications are handled separately and may be subject to applicable consent and unsubscribe requirements.
Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
For additional privacy options, please review available privacy controls on our website.
Disclaimer
To the maximum extent permitted by applicable law, homzure.com and related website services are provided on an “as available” and “as is” basis.
We do not guarantee uninterrupted website operation or that all technical issues will be immediately resolved.
Product images and descriptions are intended to represent products accurately, but minor differences may occur as described above.
Nothing in these Terms excludes warranties, consumer rights, guarantees, or remedies that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, HOMZURE and Changsha Qingzimei Technology Co., Ltd. shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to purchases, orders, products, transactions, or use of our store, except where such limitations are not permitted by law.
Nothing in these Terms excludes:
• Liability that cannot legally be excluded
• Mandatory consumer rights
• Remedies provided under applicable consumer protection laws
Consumer Rights
Depending on your country, state, province, or region, you may have statutory consumer rights relating to:
• Product conformity
• Defective products
• Repairs
• Replacement
• Returns
• Refunds
• Order cancellation
Nothing in these Terms is intended to waive or limit rights that cannot legally be waived.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by applicable law.
Changes to These Terms
We may update these Terms from time to time to reflect changes in:
• Business operations
• Products or collections
• Website features
• Store policies
• Legal requirements
• Regulatory requirements
Updated versions will be published on this page.
Unless otherwise required by law, the version of these Terms effective at the time an order is submitted will generally apply to that transaction.
Contact Us
If you have questions about these Terms and Conditions, your order, HOMZURE products, or our store policies, please contact us:
Brand: HOMZURE
Website: homzure.com
Legal Entity:
Changsha Qingzimei Technology Co., Ltd.
Registered Address:
88 Tongxin Road, Longfu Town Industrial Area, Liuyang City, Changsha, Hunan Province, China
Unified Social Credit Code:
91430100MAEDR8NY8B
Customer Support Email:
service@homzure.com
homzure.com is owned and operated by Changsha Qingzimei Technology Co., Ltd.
The company is responsible for online store operations, customer service, order coordination, product sales, and related e-commerce activities.