Payment Methods
Available payment methods for your order will be displayed at checkout.
Payment methods may vary depending on your location, selected currency, device, order amount, and available payment services at the time of purchase.
Only the payment methods displayed at checkout can be used to complete your order.
Payment Authorization
All orders are subject to payment authorization, verification, and fraud prevention review.
Your payment service provider, issuing bank, card network, or other financial institution may:
• Approve or decline transactions
• Require additional verification
• Temporarily place authorization holds
• Set transaction limits
• Request additional security checks
HOMZURE does not control the approval decisions, verification procedures, authorization periods, or processing timelines of independent payment providers or financial institutions.
If your payment is declined, please verify your payment information, contact your bank or payment service provider, or try another available payment method shown at checkout.
Checkout Security
HOMZURE uses Shopify as its e-commerce platform and works with participating third-party payment providers to support checkout and payment processing.
Payment transactions may be processed through systems operated by Shopify, payment processors, card networks, banks, and other participating financial institutions.
We take reasonable measures to maintain a secure online shopping experience. However, no method of online transmission, electronic processing, or data storage can be guaranteed to be completely secure.
For your security, we recommend:
• Using trusted devices and networks when shopping
• Keeping your account information confidential
• Confirming that you are visiting the official HOMZURE website before entering payment information
• Avoiding sending sensitive payment information through email or customer support messages
HOMZURE will never request your full credit card number, CVV/security code, or online banking password through email.
Pricing and Order Total
Before completing your purchase, the checkout page will display applicable:
• Product prices
• Quantity
• Discounts
• Shipping fees
• Applicable taxes
• Final order total
Please carefully review your order before making payment.
The amount displayed during checkout is generally the authorized transaction amount before completion of the order, plus any additional fees charged by your bank or payment service provider.
Currency and Foreign Exchange
Prices are displayed and settled in USD.
If your payment method uses a currency other than USD, your bank, card issuer, or payment service provider may apply:
• Currency conversion rates
• Foreign transaction fees
• Exchange rate adjustments
• Other financial institution charges
These rates and fees are independently determined by your payment service provider and are not controlled by HOMZURE.
Temporary Authorization Holds
In some cases, your bank or card issuer may display a temporary or pending authorization before payment is fully completed.
A pending authorization does not necessarily mean that the final charge has been completed.
If a payment attempt fails or an order is canceled, the time required for the authorization hold to disappear depends on your bank, card issuer, or payment provider.
HOMZURE cannot control the timing of authorization releases.
Failed or Declined Payments
Payments may be declined due to:
• Incorrect payment information
• Insufficient funds
• Bank or card restrictions
• Billing information mismatch
• Security verification requirements
• Fraud prevention screening
• Payment provider limitations
• Technical or network issues
If payment cannot be successfully authorized, your order may not be completed.
For additional information regarding failed transactions, please contact your bank or payment service provider.
Duplicate Charges or Unexpected Charges
If you believe you have been charged multiple times for the same order, please first check whether one transaction appears as a pending or temporary authorization.
If you still believe there is an incorrect or duplicate charge, please contact us:
Email: service@homzure.com
Please provide:
• Your order number
• Email address used at checkout
• Transaction date
• Charged amount
For security reasons, please do not send your full payment card number, CVV/security code, online banking password, or other sensitive financial information by email.
Discount Codes and Promotions
Discount codes generally must be entered before completing checkout.
Promotional codes and special offers may be subject to:
• Eligibility requirements
• Validity periods
• Minimum purchase requirements
• Product exclusions
• Regional restrictions
• Usage limitations
• Other promotion-specific terms
Unless otherwise stated, discount codes:
• Cannot be combined with other offers
• Cannot be exchanged for cash
• Cannot be applied retroactively to completed orders
• May be limited to one use per customer or order
The terms displayed with each promotion will apply to that offer.
Taxes and Additional Fees
Applicable taxes and shipping fees will be displayed at checkout when applicable or available.
International orders may be subject to customs duties, import taxes, brokerage fees, or other local charges depending on the destination.
Refunds
Unless otherwise required or permitted by applicable payment providers or laws, approved refunds will generally be issued to the original payment method used for purchase.
After HOMZURE issues a refund, your bank, card issuer, or payment service provider may require additional processing time before funds appear in your account.
Processing times are determined by the relevant financial institutions and are outside the control of HOMZURE.
For refund eligibility information, please review our return and refund policy.
Payment Verification and Fraud Prevention
To protect our customers and store, certain transactions may require additional review.
Where reasonably necessary, we may delay shipment, request reasonable verification, decline orders, or cancel transactions due to:
• Suspected fraud
• Unauthorized payment activity
• Failed payment verification
• Inconsistent transaction information
• Unusual order activity
• Other reasonable security concerns
If an order is canceled after successful payment collection, we will process the applicable refund according to our policies and payment provider procedures.
Payment Privacy
Information provided during checkout may be processed by:
• HOMZURE
• Shopify
• Payment processors
• Banks and card issuers
• Fraud prevention service providers
• Logistics or delivery service providers when necessary
• Other service providers involved in completing transactions
For more information about how HOMZURE handles personal information, please review our Privacy Policy.
Independent payment service providers may also process information according to their own privacy policies.
Contact Us
If you have questions regarding payments, charges, discount codes, checkout, refunds, or order-related transactions, please contact us:
Brand: HOMZURE
Website: homzure.com
Legal Entity:
Changsha Qingzimei Technology Co., Ltd.
Unified Social Credit Code:91430100MAEDR8NY8B
Customer Support Email:
service@homzure.com
For order-related inquiries, please provide your order number and the email address used at checkout so our team can assist you more efficiently.
Please do not send full credit card numbers, CVV/security codes, account passwords, or online banking credentials by email.
hommzure.com is operated by Changsha Qingzimei Technology Co., Ltd.